Privacy Policy

Introduction

Iconic Performance Center ("we," "us," or "our") operates the website and indoor party venue located at 1013 E. New Boston Rd, Nash, TX 75569, serving the Texarkana area. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a party, or interact with us.

Information We Collect

We may collect the following types of personal information:

• •Contact Information: Name, email address, and phone number provided when you submit a booking request or contact form.
• •Party Details: Birthday child's name, age, preferred dates and times, number of kids, activity preferences, and any special requests.
• •Waiver Information: Names and signatures collected through our liability waiver forms (hosted by JotForm).
• •Website Usage Data: We use Google Analytics and Meta Pixel to collect anonymous browsing data such as pages visited, time on site, and referral sources. This data does not personally identify you.

How We Use Your Information

We use the information we collect to:

• •Process and confirm your party booking requests
• •Communicate with you about your reservation, including confirmations and follow-ups
• •Respond to questions or messages you send through our contact form
• •Maintain safety records through liability waivers
• •Improve our website and marketing efforts using anonymous analytics data

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share limited information with the following service providers who help us operate our business:

• •JotForm: Hosts our liability waiver forms.
• •Google Analytics: Collects anonymous website usage data to help us understand how visitors use our site.
• •Meta (Facebook) Pixel: Helps us measure the effectiveness of our advertising on Facebook and Instagram.

These providers have their own privacy policies governing how they handle data. We encourage you to review their policies.

Payment Information

We accept deposits and payments through Cash App and Venmo. We do not collect or store credit card numbers, bank account details, or other financial information on our website. All payment transactions are handled directly through those third-party platforms, and their respective privacy policies apply.

Children's Privacy

Our website is intended for use by parents and guardians booking parties for their children. We do not knowingly collect personal information directly from children under 13. The birthday child's name and age are provided by the parent or guardian as part of the booking process. If you believe a child has submitted personal information to us directly, please contact us and we will promptly delete it.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies through:

• •Google Analytics: To understand website traffic and visitor behavior.
• •Meta Pixel: To measure ad performance and deliver relevant ads on Facebook and Instagram.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for secure data transmission. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• •Request access to the personal information we hold about you
• •Request correction of inaccurate information
• •Request deletion of your personal information
• •Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: